Meet & greet
Show & tell
Meet & greet
Show & tell
Meet & greet
Show & tell
7%
7%
reduction in junk feedback volume out of ~90M total feedback received by Google/month
Voice typing
Enabling the next billion users to give feedback through voice
A/B testing
User research
Collaboration
Voice typing
Enabling the next billion users to give feedback through voice
A/B testing
User research
Collaboration
Feedback analytics
A dashboard for product teams
A dashboard for product teams
Resolving conflicts
Closing the loop
Letting feedback users know they are heard
Letting feedback users know they are heard
Systems thinking
2.8%
2.8%
improvement in ride performance leading to better adoption of Sixt rides
Driver performance KPIs
Building trust and driving adoption
User-centric design
Business acumen
Driver performance KPIs
Building trust and driving adoption
User-centric design
Business acumen
Sixt ride app
End to end UX and a visual overhaul
End to end UX and a visual overhaul
Visual design